Terms & Conditions
Welcome to diakraff.com, our website. We think that everyone can accomplish great things successfully; it's the little things that count. We at The DiaKraff appreciate your patronage and would like to go the extra mile to make sure you are comfortable when making purchases through our website. This will make your shopping experience lovely, fulfilling, and pleasant.
The following terms and conditions govern our provision of services to you. Please read the terms and conditions thoroughly. By using the website, including all information, tools, and services made available via the website, you agree to be bound by these Terms and Conditions. These terms and conditions govern the relationship between you and The DiaKraff, as well as any purchases made on the website. The DiaKraff reserves the right, at its sole discretion and at any time, to alter or modify any of these Terms and Conditions or any policy or rule governing the Site. The following are the definitions and terminology used in this document, the Privacy Statement, the disclaimer, and any other agreements: The terms "Client," "You," and "Your" refer to you, the user of this website who accepts the terms and conditions established by the Company. Our Company is also known as "The Company," "Ourselves," "We," "Ours," and "Us." The terms "Party", "Parties", or "Us" refer to the Client or both of us. The DiaKraff is frequently mentioned on this website. Every form of intellectual property is held in reserve.
By using this website, you agree to be bound by these rules. If you don't agree to the terms and conditions on this page, please don't use or buy anything from The DiaKraff's website. You agree to these terms and conditions when you use this website or order jewelry or anything else from The DiaKraff.
Trademarks and Copyrights
The DiaKraff owns the website and all of its trademarks, such as diakraff.com, logos, headers, text, images, audio and video, icons, scripts, graphics, service marks, interfaces, code, software, and the way they are chosen and organized. These are protected by Indian and international copyright laws. The DiaKraff, its suppliers, and its licensors own these trademarks, both registered and unregistered. They can't be copied, imitated, or used in any way without written permission from The DiaKraff or the true owner of the trademark in question.
Product & Pricing
DiaKraff is not responsible for any incorrect or absent content on this website. Due to typographical or system errors, our website may display inaccurate information, including pricing. We make every effort to avoid these mistakes, but they may occasionally occur. This error may occasionally occur, as coupons cannot be combined. Although we make every effort to ensure that the prices on our website are accurate, mistakes do occur on occasion. In the event of a pricing error, we are not obligated to honor the incorrect price and reserve the right to cancel your order. We reserve the right to rectify any and all pricing errors, as we do not honor incorrect or deficient prices. If a product's listed price on the website is lower than its actual price, we will either cancel the order and notify you, or contact you for instructions before dispatching the product. If the item has already been sent to you, you must either pay the difference between the charged and actual price or return it. Our prices are always subject to change. We deeply lament any inconvenience this may cause. Please refer to our website's Return Policy for information on returns that may apply to your purchase.
Unless otherwise specified, all of our loose diamonds and diamonds in jewelry are laboratory-grown. We use these terms because only our diamonds are eco-friendly, conflict-free, and sustainable.
You are aware that in order to provide the most extensive selection of products, The DiaKraff does not stock all of the advertised products on this website. All items offered by The DiaKraff are subject to availability, and The DiaKraff reserves the right to refuse or rescind orders for products that are out of stock. Multiple third-party suppliers provide information on product availability. The DiaKraff collaborates with numerous third parties to ensure the accuracy of this information, but errors and omissions are inevitable.
Due to the high volume of orders we receive, a product may become unavailable before we are able to update the website. We deeply apologize for any inconvenience. In this instance, we will directly contact you to discuss your options. If you are interested in a product that is out of stock on the website, you can also call or email us. We pledge to do everything in our power to provide you with consistently excellent service as promptly as possible.
The DiaKraff reserves the right to cancel orders for any reason or to cancel the purchase agreement after order confirmation, including (without limitation) where The DiaKraff believes the order to be fraudulent or to constitute a misuse of a promotional or marketing activity, or where an error has occurred, including pricing errors. If we cancel your order or purchase agreement, we are not responsible for any resulting damages or costs, but we will refund your purchase price (if already paid). If the Customer has provided an incorrect or insufficient address, The DiaKraff will not refund or resend the product, and the Customer will be responsible for correcting delivery.
The DiaKraff makes all reasonable efforts to ensure that delivery estimates are accurate. However, the delivery times indicated for products on this website assume that the stock availability information provided by our suppliers is accurate and that delivery times are not negatively impacted by unanticipated events. By placing an order, you agree not to hold The DiaKraff liable for any direct or indirect loss or injury resulting from or related to any delay or failure to deliver within the estimated time frame.
Use of the Site
All content on the site (including, but not limited to, logos, headers, text, images, audio, video clips, icons, scripts, graphics, service marks, interfaces, code, software, and their selection and arrangement) is the sole property of The DiaKraff, its licensors, or its content providers and is protected by copyright, trademark, and other applicable laws. This website and its materials are just for your personal, non-commercial use. Any other use of content from the site is absolutely banned, including but not limited to publication, broadcast, uploading, licensing, transfer or sale of, transmission, reproduction, modification, distribution, reverse engineering, performance, and simulation. No copyright, trademark registration, or other property notices may be removed from the work.
The term "User Content" as used in these terms and conditions includes any form of material, such as text, images, audio material, video material, and audio-visual material, that an individual contributes to this website for any purpose. The user hereby confers upon The DiaKraff a non-exclusive, worldwide, and irreversible license, granting permission to utilize, reproduce, alter, publish, translate, and disseminate the user's contribution across all current and forthcoming forms of media. Additionally, DiaKraff is granted the authority to sublicense these rights and initiate legal action in cases of infringement. The user's content must adhere to legal regulations and should not violate the rights of any third party. It should also not be able to result in legal consequences against The DiaKraff or any other party, as per the relevant laws. Users are prohibited from posting any user content on the website that has been or is currently the subject of legal proceedings or similar complaints. The DiaKraff possesses the authority to modify or delete any content that is contributed to, stored on, hosted, or published on this website.
Your Account and Conduct on the Site
You might need to sign up for an account on this website before you can use some of its services. You are responsible for keeping your account information secret and your password safe whenever you use the website. You agree to give true, correct, up-to-date, and complete information about yourself. If you use your account or not, you are solely responsible for everything that happens on the website and everything that you post. Tell The DiaKraff right away if you notice any activity in your account that you did not start. This includes theft, loss, or other actions that are not allowed by you. If The DiaKraff doesn't hear that any communications received under your password have been executed, they will be thought to have been executed by you.
"Third Party Content" refers to Web pages and content made by other people that The DiaKraff may offer as a service to people looking for this information. There may also be third parties (called "Third Party Providers") that own and run some of the Site's services, features, and content. There may be different rules about how you can use and engage with these services, features, and content (collectively, "Third Party Content"). Any websites or material that aren't owned by The DiaKraff aren't under its control. It's not possible for The DiaKraff to promise that any Third Party Content is true or complete because it doesn't back it. The DiaKraff is not required to review or update any Third Party Content, and it does not promise or guarantee that the material contained therein is correct. When people use these links and any Third Party Content they may have, they do so at their own risk. There may be ads and marketing from outside sources on The DiaKraff's website. You are only dealing with that third party when it comes to business, communication, promotions, and any terms, restrictions, warranties, or representations that come with advertising that isn't from The DiaKraff. The DiaKraff is not responsible for any loss or damage that might happen as a result of these deals or the fact that these Third Party Providers are on our site.
Engraving is an optional service offered by Diakraft for our exquisite natural diamond jewelry. Should you desire to immortalize your cherished sentiments on your jewelry, please do not hesitate to reach out to us for engraving. Please be aware that certain jewelry pieces may require unique engraving and font styles, which could entail an additional cost. Feel free to contact us for more details.
Jewelry Size Chart
At Diakraff, we understand that you are entrusting us with life's most precious treasures. Ensuring that your jewelry is the perfect fit is essential. This is particularly important for rings, where minor size differences can vary from one country to another. To guarantee a precise fit, please consult the following International Ring Size Chart and measure the inner diameter of your ring. If you encounter any issues with sizing, please don't hesitate to contact us for assistance.
We provide standard free shipping, which typically takes 20 to 25 business days for delivery. If you can't wait to adorn yourself with our jewelry, fear not! We offer an express shipping option, which will have your items delivered in just 7 to 9 business days for a fee of $30 USD. Please note that insured shipping is not included in our standard or express shipping. Should you require insured shipping, kindly get in touch with us before we dispatch your jewelry.
Diamond Price Match Guarantee
At Diakraff, we are confident that we offer the best online prices for diamonds. Reach out to our team with your diamond quality and price specifications, and we will find a matching diamond for you.
Create Your Dream Jewelry with Us
If you have a unique design in mind that you can't find anywhere else, DiaKraft can turn your dream jewelry into a reality. We'll assist you in designing your jewelry and finding the perfect natural diamond to bring your vision to life. Click here to make your dream a reality.
Flexible Payment Options
Diakraff offers various payment methods, including:
- All major debit/credit cards (Visa, MasterCard, American Express, etc.)
- Bank wire transfers
- Layaway payments for international customers
Without limiting The DiaKraff's other rights under these terms and conditions, if you break them in any way, The DiaKraff can do whatever it thinks is best to deal with the breach. For example, it could suspend your access to the website, stop you from accessing the website, stop computers using your IP address from accessing the website, or contact your internet service provider and ask them to block you. There's no promise or guarantee from The DiaKraff that your use of things on this Site won't hurt the rights of people who aren't part of The DiaKraff.
You agree to protect The DiaKraff from any losses, damages, costs, liabilities, and expenses that The DiaKraff might have to pay because you broke one of these rules. This includes but isn't limited to, legal fees and any amounts paid by The DiaKraff to a third party to settle a claim or dispute on the advice of The DiaKraff's lawyers.
If a court or other competent authority determines that a provision of these terms and conditions is unlawful and/or unenforceable, the remaining provisions shall continue to apply. If a portion of a provision that is unlawful and/or unenforceable would make it lawful and/or enforceable, that portion will be presumed deleted and the remainder of the provision will continue to apply.
Disclaimer of Warranty
This website, its content, and the products and services provided on or in connection with the website (the "products and services") are provided "as is" and "as available" without express or implied warranties as to the operation of the website unless DiaKraff expressly provides in writing to the contrary. You concur expressly that your use of this website is entirely at your own risk and that you are solely responsible for any repercussions resulting from your use. Regarding the information, content, and materials on our website, The DiaKraff disclaims all other express or implied warranties, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The DiaKraff makes no representation or warranty that the materials on its website, in its services, or in its electronic communications are accurate, complete, dependable, current, or error-free. The DiaKraff makes no representations or warranties that our website or servers are free of viruses or other potentially destructive components.
Limitation of Liability
In no event shall the DiaKraff, its officers, directors, employees, members or agents, or any other party be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (i) errors, mistakes, or inaccuracies of content, (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the website, (iii) any unauthorized access to or use of our secure servers and/or any and all personal information and/or financial information stored therein, (iv) any interruption or cessation of transmission to or from our website, (iv) any bugs, viruses, trojan horses, or the like, which may be transmitted to or through our website by any third party, and/or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the company is advised of the possibility of such damages. The above liability limitations will apply to the maximum extent permitted by law in the applicable jurisdiction.
You acknowledge that DiaKraff is not liable for user-generated content or the defamatory, offensive, or unlawful conduct of any third party. You also agree that you bear all risk of loss or damage resulting from the aforementioned.
Some locations may not allow you to opt out of implied warranties, so you may not be able to use the exceptions listed above. Check your local regulations to determine if there are any limitations or restrictions on the exclusion of implied warranties.
The DiaKraff reserves the right to modify, remove, or add to any portion of these Terms and Conditions at its discretion. You are responsible for determining whether the Terms and Conditions have been modified or updated. If the Terms and Conditions are modified in a significant manner, that will suffice as notification of the change.
If you violate any of these Terms and Conditions, The DiaKraff reserves the right, without notice and in its sole discretion, to block or prevent further access to the site and/or terminate your license to use the site.